Accessibility Statement

TX Ride Services is committed to ensuring that our services are accessible to all people, including individuals with disabilities. We strive to provide equal access and opportunities for all customers in compliance with the Americans with Disabilities Act (ADA) and applicable Texas state laws.

Our Commitment

We work to make our services inclusive by:

Offering reasonable accommodations for riders with disabilities.
Ensuring our website and digital platforms are designed to meet current accessibility standards (WCAG 2.1 AA).
Training our staff and drivers to support passengers with mobility devices, service animals, and other accessibility needs.

Transportation Accessibility

Service Animals: We welcome service animals as required by law.
Mobility Assistance: Our drivers are trained to assist with boarding and exiting vehicles when needed.
Vehicle Options: Accessible vehicles may be available upon request. Please notify us in advance so we can best accommodate your needs.

Website Accessibility

We aim to make our website easy to navigate for all users, including those using screen readers or assistive technology. Features include:

Text alternatives for non-text content.
Clear headings and consistent structure.
Compatibility with common accessibility software.

Feedback

We are always looking for ways to improve accessibility. If you encounter a barrier when using our services, website, or vehicles, please let us know.

Contact Information:
TX Ride Services
txrideservices@gmail.com

346-579-4882

We take feedback seriously and will respond promptly to address concerns.

Ongoing Efforts

Accessibility is an ongoing effort. We are committed to reviewing and improving our services regularly to better serve all members of our community.