Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Name, phone number, email address, billing address, payment information.
Service Information: Pick-up and drop-off locations, trip details, scheduling preferences.
Device/Technical Information: IP address, browser type, and operating system (when booking online).
Driver/Vehicle Data: For safety and compliance, we may collect license details, insurance information, and vehicle information from drivers.

2. How We Use Your Information

We use your information for purposes including:

To provide and manage driving services.
To process payments and send receipts.
To communicate with you about bookings, changes, or cancellations.
To ensure safety, security, and compliance with Texas transportation laws.
To improve our services and customer experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited information only in the following cases:

With Drivers: To complete your service (pickup location, contact info).
With Service Providers: Such as payment processors or scheduling platforms.
For Legal Compliance: If required by law, regulation, or valid legal process in Texas.
For Safety Reasons: To protect you, our drivers, or the public.

4. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. After this period, data is securely deleted or anonymized.

5. Security of Your Information

We use industry-standard security measures (encryption, secure servers, limited access) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a Texas resident, you have the right to:

Access and request a copy of your personal information.
Request correction of inaccurate information.
Request deletion of your information, subject to legal obligations.
Opt out of non-essential communications.

You may exercise these rights by contacting us at the information below.

7. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors. If we learn we have received data from a child under 18, we will delete it.